Malta International Airport has installed modern flight information display screens throughout its terminals, as part of its recent investment in improving the passenger experience.
The new flight display screens are part of a state-of-the-art Airport Management System (AMS) provided by SITA. The flight information display system is more flexible, enabling Malta International to better communicate important information to passengers, such as flight status and departure gate allocation.
The AMS provides a centralized dashboard which integrates several important modules. Through these modules, critical landside and airside operations, including resource management, scheduling, flight information, parking and billing, are managed in an automated and intelligent manner, contributing to higher levels of efficiency and minimizing human error.
“With a seven million traffic milestone on the horizon, it is perhaps more important than ever to harness innovation so as to have access to real-time data to plan ahead, make timely decisions, and improve our agility in allocating the resources available in a way that enhances the airport experience for our passengers and the ease with which our team can perform certain day-to-day tasks,” said head of innovation and technology at Malta International Airport Ian Maggi.
The AMS was fully implemented in April, just in time for the airport’s busy summer period. In the coming months, Malta International Airport will also be launching a new baggage reconciliation system, which will provide a better management system to all airport partners in the handling of checked-in baggage, boosting security and reducing the likelihood that a bag will be mishandled.
