Airport operator Swedavia has begun operating a new fully integrated self-service bag-drop system at Visby Airport on the Swedish island of Gotland.
With the new two-step system, customers check-in and print out a bag tag at a separate automated check-in kiosk, before dropping off their luggage at the bag-drop system. Alternatively, passengers can check in at home and have their boarding card sent to their mobile device, enabling them to print their bag tag directly before proceeding to bag drop.
Gunnar Jonasson, airport director at Visby Airport, said, “With this modern, innovative bag-drop service, Visby Airport will be an even smoother and more efficient airport. It is gratifying that we can now offer automated solutions for every step of our passengers’ journey at the airport. This investment is an important part of the development work to modernize Visby Airport in preparation for the needs of the future. All development takes place in close collaboration with airlines and other partners at the airport, all to make the travel experience as efficient as possible.”
As part of Swedavia’s sustainability targets, Visby Airport became fossil free in June 2018. It was the second Swedavia airport to do so after Ronneby Airport became fossil-free in 2016. The operator aims to make its remaining eight airports fossil-free by 2020.
Interested in learning more about self-service bag drop technology? Check out the ‘Technology: Systems & Integration’ stream at the Passenger Terminal Conference, which takes place during Passenger Terminal Expo, on March 26, 27 and 28, 2019, in London.