Airport solutions provider Amadeus has acquired ICM Group Holding Limited, the ultimate head office of ICM Airport Technics (ICM), for an undisclosed sum.
ICM, a Sydney, Australia-based global leader in passenger automation and self-service bag-drop solutions for airports and airlines, will complement Amadeus’s offering for airport operations. The acquisition means that Amadeus is now able to design, configure, implement, operate and support all airport systems needed to manage passengers and their baggage from end to end.
Crucially, the addition of ICM’s leading portfolio of solutions strengthens Amadeus’s ability to re-imagine check-in, boarding and security in ways that significantly enhance the traveler experience, improve efficiency of operations and reduce costs.
ICM serves a range of world-class airports and airlines, principally in APAC and Europe. Since 2009, the group has processed more than 75 million bags worldwide and is a global leader in providing airports and airlines with either retro-fitted or replacement type auto bag-drop (ABD) units.
Bruno Spada (pictured), executive vice president airport IT at Amadeus, said, “Combining ICM and Amadeus’s advanced technology expertise will provide an open platform for airport innovation, and will act as a trampoline for growth for Amadeus and ICM in the coming years ahead.”
With the deal now complete, approximately 150 ICM employees will join Amadeus. The group will also formally become part of Amadeus’s Airport IT division, operating as largely self-contained businesses. This will enable Amadeus to take advantage of all possible synergies with ICM, while also exploring and continue developing each unit’s capabilities.
ICM will retain a local presence close to its customers via offices in both Sydney and Melbourne. Richard Dinkelmann, CEO of ICM, will now report directly to Bruno Spada.
