Oslo and Stavanger Airports to install BlipTrack queue management technology

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Above: Oslo Airport’s new terminal extension

Norway’s Oslo and Stavanger Airports have joined other Scandinavian airports by implementing Blip Systems’ BlipTrack queue management technology.

The technology, which is to be delivered by Leidos, monitors queue density in real time, allowing management to respond promptly to irregular operations and disruptions by opening additional lines, for example.

The live wait time is shared with passengers on screens and through a mobile app. The continuously updated information helps passengers to plan accordingly, and reduces the stress levels associated with queuing.

Norway airport operator Avinor will implement BlipTrack in Oslo Airport’s new terminal extension. The platform has already been introduced to other airports within the Avinor group, with implementation at Stavanger Airport now underway.

Lars Erik Flatner, head of ICT Portfolio at Avinor, said, “Avinor has been working closely with Blip Systems and Leidos since 2009. We value the long-term cooperation and their professional approach in providing us with technology and data to ensure efficient operations and passenger satisfaction.

“The implementation of BlipTrack in Oslo’s new terminal building and at Stavanger Airport will help to ensure that passengers experience a quick and easy passage through the first stages of the journey, while significantly increasing the opportunity for a positive experience throughout these airports.”

Preben Andersen, sales manager at Blip Systems, commented, “With the expansion at Oslo and the new installation at Stavanger Airport, BlipTrack has proven to be an effective platform to provide visibility on resource effectiveness for greater processing efficiency and improved passenger experience.

“We look forward to continuing to be part of Avinor’s ongoing plan in having Europe’s most progressive and service-minded airports.”

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Kirstie joined the team in early 2017 and brings writing, communications and client experience with her. Now an assistant editor, she produces content for magazines Passenger Terminal World and Postal and Parcel Technology International and their websites. Away from the office, you will find her struggling along the pavements of Surrey as she trains for the Great South Run, blogging on her lifestyle website or searching the internet for photos of sausage dogs.

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