Paradies Lagardère has become the first concessionaire to introduce MishiPay’s Scan, Pay & Go technology in the US airport market. The solution is being rolled out at the Univision travel essentials store at Fort Lauderdale-Hollywood International Airport and the Charlotte Gifts & News store at Charlotte Douglas International Airport.
MishiPay’s Scan, Pay & Go technology is entirely contactless and frictionless and requires no additional infrastructure to capture customer engagement and sales. Using their own mobile devices, travelers simply select the items they want, scan the barcodes and pay and go – without the need to interact with staff or stand in line at a register.
MishiPay also improves operational efficiencies by freeing up staff from checkouts to assist in other tasks such as restocking, sanitizing high-traffic sections and assisting customers.
“We are thrilled to partner with MishiPay to deliver this next-generation service that will further enhance our customers’ experience in our airport retail stores,” said Gregg Paradies, president and CEO of Paradies Lagardère. “Yet another accomplishment in our ongoing digital strategy efforts, the Scan, Pay & Go technology is a significant step to the future of travel retail. Early results from our pilots at Fort Lauderdale-Hollywood International Airport and Charlotte Douglas International Airport show that travelers are embracing this user-friendly service.”
MishiPay founder and CEO, Mustafa Khanwala, said, “Standing in line to pay for purchases is irritating at the best of times but in an airport environment, where customers always have an eye on the clock, it’s even more frustrating. By using technology to remove this archaic bottleneck, MishiPay enables retail to evolve to meet the demands of consumers.”