In the stampede toward e-commerce, digital marketing and in-store technology, are we forgetting the power of the personal approach? Hamilton Sargent, account manager of Blackjack Promotions, finds out more

Errol McGlothan, director at Airport Lounge Development (ALD), explains how changing consumer expectations are causing shifts in airport lounge usage among passengers

Simon Pont, CEO, ECR Retail Systems, a manufacturer of handheld devices, explains why airport operators and concessionaires should be using the latest mobile point-of-sale (MPOS) systems to track and analyze passenger behavior.

Neil Norman, chief executive at Human Recognition Systems (HRS), highlights some of the key issues preventing airports from creating a unified passenger journey

Jeff Cass, VP, strategy, IFS, explains why safeguarding data is a serious challenge in the aviation industry, and how cloud security and blockchain can help airlines reinforce cybersecurity.

Roch Muraine, global sales director, transport, at Alcatel-Lucent Enterprise, looks at current and future technologies that are moving us toward a multimodal transportation system to create a fully connected experience for air passengers, and how these trends are set to disrupt the way we travel forever.

John Percival, president of SureScan, presents the case for investing in fixed gantry, rather than rotating gantry, EDS baggage screening systems

Simon Pont, CEO of mobile points of sales creator ECR Retail Systems, looks at the relationship between airports, airlines and passengers.

A new generation of greenfield airport projects are currently in the pipeline around the world, but they must be carefully planned and managed if they are to address both air traffic capacity and urban development issues.