Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Accessibility

Glasgow Airport trials accessibility technology

Elizabeth BakerBy Elizabeth BakerMarch 8, 20243 Mins Read
Glasgow Airport trials accessibility technology.

The Connected Places Catapult, the UK’s innovation accelerator for cities, transportation and place leadership, has launched a set of accessibility technology trials in collaboration with Glasgow Airport in Scotland.

The trials are being carried out in this month as part of the Connected Airport Living Lab program. A group of companies will join the airport’s accessibility team, user research specialists from Connected Places Catapult and inclusive research agency Open Inclusion in the terminal to run a series of live trials over two days. They will capture participants’ interactions with the technologies and gather feedback as to how users respond. Ultimately the aim is to generate insights that will aid the development of the solutions and help set these businesses up for future success.

Those invited to trial their technologies are: Gazooky Studios and its instant messaging service ChapARone; Hello Lamp Post and its AI digital assistants; Signapse and its AI-powered automatic sign language announcement technology; and Signly and its sign language translation solution.

ChapARone uses AI and augmented reality to aid disabled passengers. The system enables transportation hubs to upload information and direct it to a network of accessible QR coded info-points.

Hello Lamp Post powers AI digital assistants for any public place. It is accessible via location-specific QR codes, enabling 24/7 communication and assistance. This technology streamlines passenger support, airport navigation and wayfinding information to enhance passenger experiences.

Signapse provides automatic sign language announcements using the latest AI techniques. Available in both British and American Sign Language, the technology provides accessibility to deaf passengers in public spaces.

Similarly, Signly provides sign language translations in British, American, Irish and German Sign Language that are already recorded, making websites or airport information more accessible on smartphones through QR codes, and helping passengers who use sign language access information better.

Paul Wilson, chief business officer at Connected Places Catapult, said, “As technology develops, we have the opportunity to make journeys easier for all passengers, including those with accessibility requirements. But developing inclusive technologies in highly-regulated transport settings, such as airports, can be hard – especially for small businesses. By working alongside Glasgow Airport through the Connected Airport Living Lab, we are able to reduce the burden on individual businesses and provide them with the opportunity to test and learn in a live environment.”

Ronald Leitch, interim chief operating officer at AGS Airports, which owns Glasgow Airport, said, “We are incredibly proud of the service we provide to the tens of thousands of special assistance passengers who travel through our terminals each year. The technological advancements we’re seeing today in areas such as artificial intelligence and augmented reality could play a key role in how we improve these vital services and further enhance the customer experience.

“Air travel should rightly be for everyone and thankfully more and more people who need additional support are choosing to fly. The technologies being demonstrated during these trials will hopefully enable and embolden even more special assistance passengers to travel.”

Share. Twitter LinkedIn Facebook Email
Previous ArticleNashville International opens 14-story Hilton hotel
Next Article London Luton Airport launches automatic hot food dispenser

Related Posts

Food & Beverage

DFW Airport approves new 20 concessions

May 16, 20252 Mins Read
Construction & Architecture

Changi Airport breaks ground on Terminal 5

May 14, 20256 Mins Read
Food & Beverage

Western Sydney International invites F&B tenders ahead of 2026 opening

May 12, 20252 Mins Read
Latest News

DFW Airport approves new 20 concessions

May 16, 2025

Security lanes decommissioned and recommissioned for new flooring at SFO 

May 16, 2025

ONDA launches two tenders for new terminal at Casablanca’s Mohammed V International Airport

May 15, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT