Passenger Terminal Today
  • News
    • A-C
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
    • D-L
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
    • M-R
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
    • S-Z
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    • Showcase 2024
    • September 2023
    • June 2023
    • April 2023
    • January 2023
    • Archive Issues
    • Subscribe Free
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook Twitter
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
LinkedIn Facebook
Subscribe
Passenger Terminal Today
  • News
      • Accessibility
      • Baggage
      • Biometrics
      • Boarding
      • Check in
      • Construction & Architecture
      • Covid-19
      • CSR
      • Displays & Signage
      • Expo
      • Food & Beverage
      • Ground Support
      • IT & Software
      • Lighting
      • Lounge
      • Operations
      • Parking
      • Passenger Experience
      • Personnel
      • Regulation & Policy
      • Retail
      • Seating
      • Security
      • Self-service
      • Sustainability
      • Technology
      • Terminal
      • Wayfinding
      • Webinars
  • Opinion
  • Features
  • Online Magazines
    1. April 2025
    2. January 2025
    3. Showcase 2025
    4. September 2024
    5. June 2024
    6. Subscribe Free
    Featured
    April 2, 2025

    April 2025 issue is now available online!

    Online Magazines By Web Team
    Recent

    April 2025 issue is now available online!

    April 2, 2025

    January 2025 issue is now available online!

    December 11, 2024

    Passenger Terminal World Showcase 2025

    November 12, 2024
  • Videos
  • Webinars
  • Supplier Spotlight
  • Events
LinkedIn Facebook
Subscribe
Passenger Terminal Today
Airport

Humanitarian hub established at London Luton Airport

Elizabeth BakerBy Elizabeth BakerApril 4, 20223 Mins Read

A humanitarian hub has been set up at London Luton Airport in the UK to provide practical support for air passengers arriving from Ukraine.

At the hub, the arrivals are given a range of contact numbers for local and national agencies. Alongside this, refreshments are provided while advisors give guidance for onward travel within the UK. The Ukrainian flag is on display in the hub’s reception area, along with artwork designed by Luton’s Surrey Street Primary, Cardinal Newman Catholic and Queen Elizabeth schools.

Arrivals are greeted by volunteers from the Bedfordshire and Luton Emergency Volunteers Executive Committee, the British Red Cross and the Airport Chaplaincy. Paramedics from the Hearts First Ambulance Service provide mental and physical health support information.

The hub has been organized by statutory body Bedfordshire’s Local Resilience Forum, which brings together partners such as local authorities, NHS clinical commissioning groups, emergency services, the charity and voluntary sector and the airport. It is intended to provide a warm welcome to those uprooted from their homeland.

Amanda Carcary, senior emergency response officer for the British Red Cross in Bedfordshire, said, “Kindness is so vital when people arrive in the UK after an experience like this, which is why our teams are trained to give emotional support as well as help people with practical things. We know that people are leaving family behind in Ukraine and enduring long, cold journeys to get to safety, so we are here to offer them a warm welcome. We have Ukrainian-language welcome packs with key information about life in the UK.”

Councilor Aslam Khan, deputy leader of Luton Council, said, “In a short space of time, many different organizations have come together and been working around the clock to provide a warm welcome and practical support to those whose lives have been violently disrupted by the Russian invasion of their country. As it did when establishing a testing site during the Covid pandemic, London Luton Airport has underlined its role as our community airport by hosting this vital point of refuge.”

Alberto Martin, CEO of London Luton Airport, said, “As an international airport, we help to connect cultures, places and people, so it has been heartbreaking to witness events unfold in Ukraine. We are proud of the support we provide to our communities and are glad we can play a small part in ensuring a warm welcome to Ukrainian families as they arrive in the UK.”

Share. Twitter LinkedIn Facebook Email
Previous ArticleDublin Airport Authority to upgrade the terminal buildings at Dublin and Cork airports
Next Article JFK Terminal 4 launches selfie station

Related Posts

Airport

Macquarie to purchase stakes in Bristol, Birmingham and London City airports

June 23, 20252 Mins Read
Airport

UrbanV and Signature Aviation to develop US network of vertiports

June 16, 20252 Mins Read
Airport

London Gatwick launches UK’s first airport economic zone

May 21, 20252 Mins Read
Latest News

Miami International breaks ground on US$600m Concourse K expansion

July 1, 2025

Airports Company South Africa invests R21.7bn in airport network upgrades

June 30, 2025

Frontex launches app to assist with EES implementation

June 30, 2025

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Our Social Channels
  • Facebook
  • LinkedIn
Getting in Touch
  • Sign-up for Free Weekly E-Newsletter
  • Meet the Editors
  • Contact Us
  • Media Pack
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Notice & Takedown Policy

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

SAVE & ACCEPT