Japanese electronics manufacturer Panasonic has been presenting its vision of the ‘One ID’ solution which enables passengers to check in, pass through immigration, receive directions from a robot assistant, check personalised flight details using digital signage, and self-board at the gate, without manual ID verification.
The One ID platform is designed to enhance passenger throughput and customer satisfaction by decreasing waiting times, while drastically improving airport operational efficiency.
Panasonic is providing visitors with hands-on access to the company’s unique version of the solution for the first time at the expo, demonstrating its market-leading security systems, facial recognition technology and artificial intelligence applications.
“Panasonic has been developing its facial recognition technology for more than ten years so its application in the aviation sector was the next logical step,” said Shusuke Aoki, head of business and industry solutions at Panasonic.
“Our automated check-in and security tracking solutions are already in use at airports in Asia and Europe, but this is the first time we have demonstrated the full end-to-end One ID solution. Because the technology has been refined over time, its efficiency is second to none, helping to create a seamless security processes for passengers.”
Simulating a passenger’s journey through an airport, visitors to the Panasonic stand are able to use the automated check-in counter, which uses facial recognition and an intuitive user experience designed to speed up processing. They are then able to experience the smooth and speedy operation of the facial recognition gates at border control.
As they pass through the airport, the facial recognition capabilities of Panasonic’s One ID solution are integrated into customer service robots and digital signage that direct passengers to their gate and provide personalised flight information.
In addition, automated personal mobility units can be activated via facial recognition and used by passengers requiring assisted transportation to their boarding gate.
Panasonic’s FacePRO security system, named the industry’s most accurate in independent testing, can also track the whereabouts of passengers on their way to the boarding gate, enabling airport staff to quickly locate passengers who may be lost or delayed within the terminal.
“We see this technology not only revolutionising the way we travel but also bringing about efficiency to sectors such as entertainment and hospitality,” added Aoki.