Curaçao International Airport to implement concession management solution

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Curaçao Airport Partners (CAP), operator of Curaçao International Airport on the Dutch Caribbean island of Curaçao, has chosen Concessionaire Analyzer+ (CA+) to assist in the management of its non-aeronautical sector.

The CA+ software solution will focus on automating the collection of detailed sales data from concessions, while providing a centralized platform for contracts management, as well as facilities for property and space management. CA+ will also automate the airport revenue calculation process, typically based on fixed rents and revenue shares from concessions. In addition to this, CAP will make use of the CA+ Business Intelligence module aimed at providing a much deeper level of real-time insight into its non-aeronautical business.

This is the third Caribbean airport to implement CA+ and focus on automating many of the manual processes involved in managing concessions, improving efficiencies and helping concessions prosper within their airports.

At Curaçao, CA+ will fully automate the sales data collection process from the airport’s 27 retail and food and beverage (F&B) concessions. Concessions will continue to use their current POS and inventory systems, ensuring the least disruption with the implementation of CA+.

Ralph Blanchard, CEO at CAP, said, “Following major investment over the past year, including the installation of immigration e-gates for swifter passport control, a renovated arrivals hall, new car rental counters and innovative F&B options for passengers to experience, we are now looking at improving efficiencies in our management processes. CA+ will enable us to automate many of the processes carried out manually today, and will provide us with the insight required to truly focus on the improvement of our non-aero revenue streams.”

The terminal is currently undergoing major expansion and will be completed in 2018, when it will cater for 2.5 million passengers.

John de Giorgio, CEO of CA+, said, “We are looking forward to working with CAP, whose decision to invest in such a system reinforces the importance that airports all over the world are giving to the non-aeronautical sector to provide significant revenue for more airport investment. CA+ is already working with airports of all sizes in Africa, the Caribbean, Europe, the Gulf and South America, all seeking to derive better results from their non-aero sector.”

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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