Amadeus to automate management systems at Heydar Aliyev Airport

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Heydar Aliyev International Airport in Azerbaijan is working with technology developer Amadeus to upgrade and automate its airport management systems.

The Baku-based airport will replace some of its existing technology with five automated and scalable Amadeus solutions. The new technology will improve the airport’s management of aircraft parking, boarding gates, check-in desks, baggage and other mission-critical terminal services.

This long-term agreement will see the implementation of Amadeus’s full suite of airport solutions: Amadeus Common Use Service (ACUS), Baggage Reconciliation System (BRS), Airport Operational Database (AODB), Fixed Resource Management Solution (FRMS) and Flight Information Display System (FIDS).

Some key benefits to the operator will include more flexibility as passenger processing systems can be accessed and deployed anywhere in the airport; baggage information is collected by many different airport players, such as check-in, gate, ramp and baggage agents; access to timely, high-quality operational flight data so the airport can better prepare and proactively manage operations throughout the day; and the automation of airport management systems, enabling the automatic allocation of aircraft parking bays, check-in desks, boarding gates and other key resources.

Jahangir Askerov, president of CJSC Azerbaijan Airlines, said, “The Amadeus solutions we are implementing are part of a long-term strategy. We want to scale our operations, accommodate increasing demand and prepare for the future. With Amadeus as a partner, we are certain that we will be able to deliver on our strategy and vision.”

Yannick Beunardeau, global head of sales and marketing, airport IT at Amadeus, said, “Airports around the world are looking at how new technologies can improve operations throughout the airport – behind the scenes and in front of the passenger. We are very pleased to be working with Heydar Aliyev International Airport to power its technology and help provide a smoother, easier and more comfortable experience for passengers.”

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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