Right: Oslo Airport is one of 46 sites managed by operator Avinor
Norwegian airport operator Avinor has signed an agreement with IT solutions provider Amadeus to adopt its cloud-based airport common use service (ACUS) platform.
The solution will initially be installed at eight airports across Norway with eventual deployment to all 46 sites managed by the operator. The next-generation common use solution will enable passenger processing systems to be accessed and deployed anywhere on demand, both in and outside the airport terminal.
ACUS can be used from a PC, laptop or mobile device, making it especially useful to process passengers during disruptions. As a result of infrastructure and hardware reductions, Amadeus’s environmentally friendly platform is expected to help Avinor airports reduce its total CO₂ emissions by 5,000 tons annually.
Brede Nielsen, chief investment officer, The Avinor Group, said, “We are committed to creating lasting relationships with our customers and providing excellent service to the passenger. Switching to the cloud will help pave the road to this objective and change the traditional passenger-processing environment at airports for the better. Furthermore, by using Amadeus’s technology, The Avinor Group will be able to provide our airports with an innovative technology solution at a 25% cost reduction to the previous CUTE/CUPPS service while increasing customer satisfaction.”
John Jarrell, head of airport IT, Amadeus, said, “The Avinor Group’s adoption of ACUS shows that technology in the aviation industry is moving toward a model that encourages innovation and flexibility. Our cloud-based platform is central to Amadeus’s broader commitment to improve airports’ operational efficiency and the passenger experience. Thanks to ACUS’s agility, Avinor’s airports will be better prepared to manage increasing passenger volumes that will ultimately benefit the traveler as well.”
