Search Results: wait (874)

Green chairs sit neatly around small tables in a wood-floor airport lounge.

June 23, 2025

Senai International opens Plaza Premium Lounge

Lounge By Elizabeth Baker

Plaza Premium Group has opened the 80-seater Plaza Premium Lounge Johor Bahru at Senai International…

The sun sets over an aerial view of Denver Airport's roofs and car park.

June 12, 2025

Passenger survey shows success of Denver’s West Security Checkpoint

Passenger Experience By Kylie Bielby

Denver International Airport’s Airport Service Quality (ASQ) quarterly survey results for customer satisfaction related to…

Two planes with the words "Korean Air" sit parked outside an airport.

June 6, 2025

Incheon expands remote passenger services

Baggage By Kylie Bielby

The Republic of Korea’s Ministry of Land, Infrastructure and Transport and Incheon International Airport Corporation…

The Hawai‘i Department of Transportation has broken ground on a new, six lane security screening checkpoint at Kahului Airport on the island of Maui.

June 5, 2025

Kahului Airport to expand security screening checkpoint

Security By Kylie Bielby

The Hawai‘i Department of Transportation has broken ground on a new, six-lane security screening checkpoint…

Sydney Airport has installed eight new Australian Border Force (ABF) SmartGate kiosks at the T1 International Terminal, which are intended to boost inbound international passenger processing capacity by 640 travelers per hour.

June 2, 2025

Sydney installs new SmartGate kiosks

Security By Kylie Bielby

Sydney Airport has installed eight new Australian Border Force (ABF) SmartGate kiosks at the T1…

As global air travel continues to grow and airports strive to modernize operations, AeroCloud is spotlighting the critical role of real-time passenger tracking in shaping the next generation of airport management.

May 30, 2025

OPINION: Championing the power of passenger tracking for smarter, more profitable airports

Opinion By George Richardson, CEO and co-founder, AeroCloud Systems

As global air travel continues to grow and airports strive to modernize operations, AeroCloud is…

US Customs and Border Protection (CBP) is working with the Chicago Department of Aviation to improve the international arrival experience at O'Hare International Airport using Enhanced Passenger Processing (EPP) technology.

May 29, 2025

CBP cuts passenger processing time with new technology at O’Hare

Biometrics By Kylie Bielby

US Customs and Border Protection (CBP) is working with the Chicago Department of Aviation to…

Travelers from several European countries, including Andorra, Iceland, Liechtenstein, Monaco, Norway, and Vatican City, as well as Macau (as a Special Administrative Region of China), and an initial group of Middle Eastern countries, including Oman, Kuwait, Bahrain and the United Arab Emirates, are now able to use New Zealand’s automated e-gates nationwide.

May 28, 2025

New Zealand opens e-gates to 11 more countries

Biometrics By Kylie Bielby

Travelers from several European countries, including Andorra, Iceland, Liechtenstein, Monaco, Norway and the Vatican City,…

The Prime Minister of Singapore and minister for finance, Lawrence Wong, has officiated at the groundbreaking ceremony for Changi Airport Terminal 5 (T5), a mega terminal which will handle approximately 50 million passengers annually in its first phase in the mid-2030s.

May 14, 2025

Changi Airport breaks ground on Terminal 5

Construction & Architecture By Elizabeth Baker

Singapore’s Prime Minister and minister for finance, Lawrence Wong, has officiated at the groundbreaking ceremony…

Mahmoud Razzaghi, lean six sigma and technology consultant at MRT Research, overhauls the communication model for the baggage claim area to reduce congestion and improve the passenger experience.

May 13, 2025

OPINION: Eliminating issues with visual access, identification and retrieval at baggage claim

Opinion By Mahmoud Razzaghi, lean six sigma and technology consultant at MRT Research

Mahmoud Razzaghi, lean six sigma and technology consultant at MRT Research, reviews how improved communication…

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