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Dallas/Fort Worth International unveils revamped airport app

Dallas/Fort Worth International Airport (DFW) in Texas, USA, has released a new and improved version of its airport app, which includes an indoor navigation tool and real-time flight and weather updates.

The DFW mobile app has been created in partnership with Dutch-based app developer M2mobi and is available as a free download for Apple iOS and android mobile devices.

Some of the new and improved features for the app include: an easy access flight dashboard with live flight information; personalized information on where passengers can find their gate and baggage drop-off/collection points, as well as the location of their car in the parking garage; weather forecasts for the local area and destination; an indoor navigation tool; information on more than 200 shops, dining options and other passenger facilities; a quick guide to the facilities and outlets within a five minute walk of the passenger’s gate; and a floor plan and overview of the parking options available to departing travelers. The app is available in English and Spanish.

Sean Donohue, CEO of DFW, said, “Approximately 90% of DFW passengers are carrying smartphones and are increasingly engaging with the airport through mobile devices requesting immediate information. The new DFW Airport mobile app delivers answers right to them with a sleek interactive user interface. The app allows us to provide customers with any information they want in real time, as well as other information tailored to each person’s particular journey. This is another way we are leveraging technology to create a passenger experience that is warm, welcoming and efficient.”

Michiel Munneke, CEO of M2mobi, said, “We congratulate DFW with the release of their mobile app. This is the first step in our partnership towards delivering a seamless and delightful passenger experience. It has been great to work together with such an ambitious organization as DFW and we look forward to continuously improving the airport journey by listening to the passengers needs and connecting more services.”

November 24, 2015


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