Passenger Terminal
The daily portal for the latest airport passenger terminal news and views
   Sort by: relevance most recent


State-of-the-art wayfinding system installed at Dubai International

Consumer transaction technology provider NCR Corporation has partnered with indoor map developer Visioglobe to create a state-of-the-art wayfinding solution for passengers at Dubai International Airport in the UAE.

The solution enables passengers to scan boarding passes at a nearby NCR kiosk and view a map and recommended route to their departure gates with the remaining time until the airplane departs.

Matt Horobin, head of digital media for Dubai Airport, said, “In 2015, Dubai International served 78 million passengers. Many of these travelers had never set foot in our airport, which can lead to uncertainty around locating their departure gate as well as lack of awareness on all the other fantastic lifestyle products and services we have to offer. Now, passengers can walk up to a kiosk and receive a personalized map, along with expected walking time to any and every airport destination.”

Eric Bernard, CEO of Visioglobe, said, “Travelers tend to feel more confident when they know where they’re going and how much time they have to get there. This leads to more spending at shops and restaurants along the way. The traveler has a better airport experience while vendors generate additional revenue. Moreover, passengers can reach their gate on time and decrease flight delay departure.”

Paul Langenbahn, president, NCR Hospitality, said, “Dubai International averages nearly two million kiosk interactions each year, a number we expect to grow. As travelers continue to rely on technology, Dubai Airports, in partnership with NCR, continues to provide its customers with a simple, attractive interface while offering airport staff intuitive functionality for quick and easy map updates.”

June 1, 2016

Monthly Poll >>

Should airports be developing their own indoor navigation systems in multiple languages or use external companies to develop their maps for them?


Click here for listings and information on leading suppliers covering all aspects of the passenger terminal industry. Want to see your company included? Email Damien de Roche.

View all suppliers >>

Passenger Terminal World >>

Read latest issueNEW DIGITAL EDITION:
Passenger Terminal World September 2017 is now online.

Read now.

More Information>>

Railway Terminal World >>

Read latest issueNEW DIGITAL EDITION: From the publishers of Passenger Terminal World, the only magazine dedicated to railway terminal and station design and technologies.

Read the free digital edition >>

TV >>

Aberdeen International Airport opens new terminal extension

Scotland’s Aberdeen International Airport has officially opened the extension of its terminal with the help of HRH The Duchess of Cornwall, of The Duchess of Rothesay as she is known in Scotland.

Watch Now >>

Annual Showcase 2017 >>

Read latest issueNEW DIGITAL EDITION:

Passenger Terminal World Showcase 2017 is now online.

Read now.

More Information >>