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Aéroports de Paris launches family area

Aéroports de Paris has launched a new family area at Paris-Orly Terminal Ouest that offers free entertainment for children and baby changing facilities for parents travelling through the airport.

The 100m2 family area is designed to keep children up to 10 years of age occupied while waiting for their flights and includes an interactive touch wall made up of four screens where children can freely draw and colour; a TV corner showing children's films and a play area for their amusement; a meal corner with small-scale furniture and equipment to heat baby bottles; and a baby changing station and a small mother-care room for breast-feeding.

There are also flight information monitors and four alcove seating areas that overlook the runway for parents.

Franck Mereyde, Paris-Orly managing director, commented, "The family area is a first for a Paris airport. It targets all passengers travelling with children and seeking an offer specifically tailored to their needs. Aéroports de Paris heard their wishes and designed this area to be their family area, a pleasant setting in which they can wait for their flights.”

The airport also offers a range of free services for children, such as the "Family access" service that helps small passengers to go through the security checks more easily. Implemented at the start of the school holidays, this service provides priority access suitable for children. Airport security employees have been trained by childcare specialists to help the children through the security checks, reassuring them and explaining how it works. After going through the checkpoint, young passengers receive a 42-page fun and games passport.

There are also play areas in the boarding lounges that include Playstation 3 consoles and an area where interactive fish are projected onto the floor in Orly Ouest Hall 4.
Baby changing stations for the younger children and the loan of strollers in the boarding lounge are available for parents.

The new family area is located on the departures level of Terminal Ouest at Paris-Orly airport in public area overlooking the runways between entrances E and D.

July 3, 2012


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