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SITA to provide self-service solutions for Cochin International

Self-service technology provider SITA has been awarded a contract to install common-use passenger and baggage management technology at Cochin International Airport in India.

The systems will be installed in the airport’s newly constructed International Terminal, which is set for completion in 2016. The terminal will be capable of handling up to 4,000 passengers an hour and will help the airport to handle the predicted passenger growth in the region for the next 10 years.

SITA will supply the airport with its common use passenger processing system (CUPPS), common use self-service (CUSS) kiosks and baggage reconciliation system for end-to-end passenger and baggage management. In total, SITA will provide 130 check-in workstations, 150 boarding pass printers, 150 bag tag printers, and 20 boarding stations. As part of the implementation, SITA will also provide the underlying infrastructure and network support for the systems.

A C K Nair, airport director of Cochin International Airport Limited (CIAL), the airport operator, said, “As our airport expands, it is essential we are as efficient as possible and that the technology that underlies everything we do is highly reliable and delivers exactly what we need. SITA has done a great job as our partner for several years. The team knows CIAL well and will help us deploy the services for the new terminal quickly and smoothly.”

Maneesh Jaikrishna, vice president – India and Subcontinent, SITA, said, “Through our work with hundreds of airports across the world and our industry research, we know that passengers are happy using self-service: the majority already use it for check-in. We also know the rate of mishandled bags across the industry is reducing, thanks in part to increasingly sophisticated technology. As Cochin Airport grows, our technology will play an increasingly important role in ensuring its efficient operation. We very much look forward to our continued partnership.”

October 12, 2015





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