Lufthansa opens self-service check-in kiosks in Mumbai

Lufthansa has installed four self-service check-in kiosks at Mumbai’s Chhatrapati Shivaji International Airport, Mumbai in order to speed up passenger processes at the airport.

Passengers can check-in using the machines by entering their booking code in combination with their first and last name, credit card number or Miles & More or Star Alliance mileage card number, individually or in groups of up to four persons.

They will then be able to chose their seats and print their boarding passes at the kiosks before dropping off their luggage at designated Lufthansa baggage drop-off counters and proceeding to security.

“Introducing this smart way to travel proves our commitment to continuously invest in new products and services for the benefit of our Indian customers,” said Axel Hilgers, South Asia Director, Lufthansa.

Staff will be on hand to help customers use the kiosks, which won the Fast Travel Award from the International Air Transport Association (IATA) in December 2011 for its innovative, flexible solutions to simplify and speed up the passenger experience.