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Helsinki Airport installs new passenger tracking system

Helsinki’s airport operator, Finavia, has approved a deal for technology firm Walkbase, to install several motion sensors throughout the airport to track passenger movements.

The technology rollout will see up to 300 iBeacons and wi-fi routers installed to pinpoint individual mobile devices left on by passengers passing through the airport.

Heikki Koski, VP passenger management, Finavia, said, “Implementing Walkbase technology is part of our smart airport strategy which aims to offer passengers smooth airport experience and easy transfers between Europe and Asia. Helsinki Airport is now the world’s first airport to introduce passenger flow management technology covering the whole passenger pathway from car parks to departure gates.”

It is hoped that airport managers will be able to use the data gathered by the devices to monitor passenger flow bottlenecks within the terminal at security, or in particular shopping areas. It will also allow retailers and the airport to maximize any marketing strategies.

Walkbase has stressed that the technology bundle used ensures complete personal data security and that no data is stored from mobile devices.

Thomas Wuoti, CEO and co-founder of Walkbase, said, “Imagine a truly 21st century airport experience, where your smart phone tells you if there is time to shop or eat or make it to your departure gate. That is already possible at Helsinki Airport with Walkbase technology.

"Our collaboration with Finavia also shows how a legacy service provider like an airport can still innovate and improve the way they do business, constantly evolving and willing to work with the startup culture at the heart of Finland's new digital economy.

“All of Walkbase's development has been based on maintaining very strict privacy standards at the core of the product. We cannot see, and do not store, any personal information about the user or owner of the device.”

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